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Assurmind

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AssurFlow — an AI-native insurance platform, not another portal bolted onto a legacy core.

The four products each fix one task. AssurFlow runs the whole chain: a product is configured by AI from your own wordings and rate books, a customer is understood and quoted conversationally, a broker watches the case live and can step in, an underwriter receives a complete referral, the policy is issued and serviced.

SEVEN ROLES, ONE LIVES CASE

One platform. Seven roles. One live case.

Insurance is not a single-user product. Every participant enters through their own door and works on the same record.

01

Insurance buyer

Discovery, comparison, purchase and self-service — guided or conversational.

02

Broker

Live case visibility, act on behalf, share a link, take over mid-journey.

03

Insurance company

Configure products, manage distribution, underwrite, issue and service.

04

Channel partner

Sell cover alongside an existing business, with no extra paperwork.

05

Financier

Premium financing decisions embedded in the buying journey.

06

Surveyor

Structured inspection and reporting, feeding straight into the case.

07

Service provider

Garages, hospitals and assessors delivering against a live policy.

Each role has its own portal, permissions, dashboard and notifications.
THE JOURNEY

Configure once. Then eleven steps to an issued policy.

0
Product Configurator

Wordings, brochures, terms and rate books in

01 AI drafts the configuration
02 Your team reviews and corrects
03 Maker-checker publishes a versioned product
01 — 06

DISCOVER → QUOTE

1

Intent & needs

2

Asset details

3

Underwriting info

4

Recommend & compare

5

Proposal auto-fill

6

Indicative pricing

07 — 11

REVIEW → ISSUE

7

Review & consent

8

UW decision + firm premium

9

Payment

10

Issuance & certificate

11

Reporting & audit

AFTER ISSUE

SERVICING

Policy management
Endorsements
FNOL
Renewal
Surrender & portability
Servicing assistant
Cross-sell
THE ENGINE

Nine agents inside one journey engine.

The AI is not a chatbot bolted on top of a workflow. It is the workflow — with your people holding every decision that carries liability.

01

Orchestrator

Ingests and categorises covers, exclusions, conditions and rating.

02

Configurator

Drafts a full product configuration; your team reviews and publishes.

03

Intent analyser

Understands what the customer wants and elicits the rest.

04

Recommendation

Filters ineligible products before referral, with an explanation.

05

Proposal auto-fill

Pre-fills from earlier stages and uploaded documents.

06

Rater

Retrieval-served or deterministic calculator — swappable, same interface.

07

Risk & fraud

Scores the risk, flags anomalies and writes a rationale.

08

Completeness

No incomplete case reaches the underwriter’s queue.

09

Servicing

Post-issue assistant, FAQ and next-best-product, with human fallback.

The same engine serves both surfaces — the guided screens and the conversational agent. The journey never knows which one answered.

DEPLOYMENT

Your brand, your markets, your existing systems.

02

Market by market

Configure and deploy journeys for each market, product and local requirement.

04

Integrates, doesn’t replace

APIs to your policy admin or core, payments, e-signature, email/SMS, document generation and SSO.

06

Cloud or your tenancy

Deploy in the cloud or your own tenancy, with data residency per market.

One deployment already runs this way — the same platform under a client’s own brand, configured for two markets.

The AI proposes, your people decide →

See AssurFlow on your own data.

See how the platform could work with your products, systems and insurance workflows.

Book a walkthrough